HP Smart Tank Plus 651 Wireless All-in-One Printer, Ink Tank Printer-for-Home Use, 2 Years of Ink Included Auto Document Feeder, Mobile Print, Scan, Copy, Fax. (7XV38A)

4.6

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What Customers Say

mallen-austin

"So far, I love this printer. I bought this to replace a laser printer & an older HP ink jet printer. Like many others, I..."

Mike K

"Let me address a few of the complaints others had in their poor reviews. 1. The printer seems cheap and flimsy. [No, it’s your typical..."

Brian

"Trying to keep this simple but this is just not a good printer. The good: not much. The plastic used and construction are cheap. Feels flimsy. Trying to..." "Trying to keep this simple but this is just not a good printer. The good: not much. The plastic used and construction are cheap. Feels flimsy. Trying to install the print heads is simply a pain. You have to use a flashlight to try to see where to install both cartridges, then you have to somehow hold these cartridges while making your hand flatter then a sheet of paper to fit them into a space designed not to allow your hand to fit into while praying you don’t break the flimsy plastic. The print quality was really good…for a few prints until a paper jam screwed up the whole printer. It took two sheets of standard paper instead of one and all of a sudden an error message, on the very tiny screen, keeps saying to reinstall the specified print head cartridge, but it doesn’t say or specify which one. So, reinstalled both and it refuses to print. Now it says the print head cartridges need replacing- after less than 20 prints. HP engineered this thing to be very hard to install and set up, very hard to install the print heads cartridges, very unusable, and their software requirements are the most invasive I have ever seen. You seem to have more privacy rights with malware than with the HP software. It runs only on a wireless setting, so no printer cable connection allowed. Setting up the wifi is very tricky and can only be set up on a 2.4 ghz wifi system. So, if you don’t know if your system has a 2.4 or is a 5 ghz system, might want to check that out before buying this. Many routers have both, but you need to know how to set those up, which brings the ease of use into question. This isn’t made for someone who doesn’t have the knowledge base to troubleshoot whether or not their router supports a 2.4 ghz or 5 GHz, or has dual bands in which to connect to, just something to think about. If you are asking yourself what a 2.4 or 5 GHz router is, ask yourself why should you have to bother with router settings in order to print a picture of your dog. Next, if you decide to buy this, be sure to set the WiFi up correctly from the get-go. When I set this up it identified my router in the settings, so I connected it. Unfortunately it defaulted to 5ghz and therefore would not connect to my computer. After having to troubleshoot, I found the HP site of no use, so off to Google I went. Came across a site saying it has to be a 2.4 connection so I tried setting it up on my 2.4 but it still wouldn’t connect. Long story short- took 30 minutes to reset the entire printer, remove the printer from the computer, reinstall the printer, and finally got it to work. So complicated."

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