Epson EcoTank Pro ET-5170 Wireless Color All-in-One Supertank Printer with Scanner, Copier, Fax Plus Auto Document Feeder White Large

4.6

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What Customers Say

The Experimentalist

"I've done a full 180 degrees about-face on Epson inkjets. I used to be a diehard HP printer guy until HP failed to maintain their..."

Amazon Customer

"The best printer I’ve ever had easy to install easy two and put the ink in would buy it over and over"

Maria

"The printer is good, in theory only. For $689.00 I thought this printer would serve all my home office needs and I was so excited..." "The printer is good, in theory only. For $689.00 I thought this printer would serve all my home office needs and I was so excited to get it, even though the price was higher than I wanted to spend. First, shipping was delayed, so it arrived later than identified. Second, this product does not work with Mac or I-phone products. you can install the program and print (with problems), but scanning absolutely does not work. Also, there is no USB on the printer as a possible work-around this issue either. When I say there was printing problems, I mean that the printing would work sometimes and not others, print hours later, in the middle of the night, stop printing in the middle of a document and then re-start the document. It just became a nightmare. I tried trouble-shooting on-line and moving the printer location in-case it was a Wi-fi issue , nothing. Finally, I just had to decide I had to return it, it just wasn't functional, consistent, and the printing quality itself was just average. I still had to use my old printer, so why keep this new expensive, do less printer. I asked for a return and got approval- NOTE- if your have full ink-wells, you are advised by shipping company to try to reduce the amount of ink because there will likely be spillage and they can not be responsible for that. Do not fill the ink wells completely until you know you want to keep the product because the only way to get the ink out is by printing and this is a pain given the above mentioned difficulty. I will say this about the printer- the ink usage is phenomenal in the worst way, it takes forever to try to get ink levels down, if it worked the ink savings would have been great! The last piece to this is that the customer service is terrible. I shipped back via Fed-Ex (label given by seller) but you have to pay for shipping and professional packaging which I did to preserve the item's condition. You have to follow-up with seller for refund, because even if they have the item, they won't initiate the refund. Lastly, they do not give the full refund, but will create reasons to only give partial refunds. In my case, they offered less than half the purchase price because of a "restocking fee, " so a the box costs more than half the price of the product itself... I wonder if the box works with Macs because that must be some box!"

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