ARRIS (T25) - Cable Modem - Fast DOCSIS 3.1 Gigabit Cable Modem , Comcast Xfinity Internet & Voice , Two 1 Gbps Ports, 800 Mbps Max with Xfinity Plan

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Pinot

"I installed the Arris T25 modem about a week ago. It replaced an Arris Surfboard 6190. I bought the T25 to use Xfinity Voice which..." "I installed the Arris T25 modem about a week ago. It replaced an Arris Surfboard 6190. I bought the T25 to use Xfinity Voice which is part of my plan but which I never used. The modem has been operating since installation without any incidents. Internet download speeds went from 600Mbps to 900Mbps. The telephone line has performed perfectly. Installation was not as straightforward as I would have liked. Since I don't have an exceptionally strong cellular signal where I live I first tried connecting a laptop directly to the modem and using the Xfinity activate webpage from a browser. I got nowhere trying that. I always ended up back on a webpage that told me to download and use the Xfinity app on my smartphone. Despite the weak cell signal I decided to try the Xfinity app from my phone. Scroll down in the app to where it says, "Got new equipment to set up? Activate now." It worked fine. The app only asks for the modem's HFC MAC ID, not the MTA MAC ID. After a few minutes of watching the lights on the modem cycling the app reported that the modem was online and provided the telephone number assigned to it. That was it - internet working, telephone working, no call to Comcast required. I connected my Asus router to the modem and I was good to go. Update: A frequently asked question is whether the modem can be connected to extension phones in the home. The answer is yes. However, my first try wasn't successful. I connected the modem to a wall jack that's connected to all of the extension phones after first disconnecting the phones from my current landline supplier at their demarcation box. The phone light on the modem started blinking as if the line was in use, but it wasn't. The displays on my extension phones also showed "Line in Use." I disconnected the modem from the phone jack to think about what the issue could be. A few days later I tried again but this time thought to disconnect a printer/fax from its phone wall jack. All of the extension phones now worked perfectly. I'm not sure why the printer/fax would cause a conflict when it was not in use, but all of the extension phones are working fine now. I can live without the fax if I have to."

"I've had this modem for a couple of months now and it has been performing great, consistently able to get the maximum bandwidth for my..."

G. Cacciatore

"*** Update 3 *** stability has been consistent since my last update below. I am more inclined to recommend the modem now for someone looking..."

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