Razer Nari Ultimate Wireless 7.1 Surround Sound Gaming Headset: THX Audio & Haptic Feedback - Auto-Adjust Headband - Chroma RGB - Retractable Mic - For PC, PS4, PS5 - Black

4.6

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What Customers Say

Alexander Lopez

""My official rating is 4.8/5.0. This is my opinion on the Razer Nari Ultimate. To start, and most importantly, they are quite good and of..."

Burn0u7

"For the money, good comfortable great sounding headphones. The bass response is really descent. you get your moneys worth. i have zero complaints. everything is configurable..."

Brendan Shipman

"I purchased these headphones a little over a year ago, and felt, with my experiences, I should share a bit. I confess, this was spurred,..." "I purchased these headphones a little over a year ago, and felt, with my experiences, I should share a bit. I confess, this was spurred, in part, by my frustration with the product, but also, by a desire to give future purchasers, my insight after using these Headphones fairly consistently for a year. First, for the good, these headphones are VERY comfortable. I use them for business and recreationally. I tend to wear them for a good portion of the day, so much so that sometimes I'll forget I'm wearing them. The ear pads are high quality, and even with heavy use, I've not seen any wear and tear on them. The noise canceling is top notch as well, many times, I've had people have to flag me down because I didn't hear them calling my name. The sound quality is excellent as well, and I find the split voice and game audio channels to be a great feature. It's nice to be able to strike a balance between a Zoom meeting and the soothing background music keeping you sane. Of course, as promised, there are some flaws. My first experience with a flaw in these headphones came about 6 months into having them. I noticed, when adjusting the balance between voice and game, there was a bit of static... Then one side or the other would cut out when adjusting the volume. I fiddled with the dials and made them usable, not wanting to be without my headphones. Unfortunately it became unbearable, and I broke down and contacted Razer support. After a bit of communication with their support, they agreed that this was a flaw with the hardware, and sent me RMA instructions. They followed up with me, and kept me informed of each step of the RMA process. (When they received the item, processed the replacement, and shipped it out) The new headphones arrived in a shiny new box, packaged up like they were brand new. Maybe they were, maybe they were refurbished, I didn't care, they looked clean, new and most importantly, worked... For awhile. Here we are, again, around 6 months later, and the dials are, again, crackling when used, one side or the other cutting out unless you move the dial just right. This, I'm willing to live with, at this point. I'll slap some tape over the dials and deal with it, but now, the wireless headphones won't hold a charge. There's a red battery indicator in the software... So, now my wireless headphones aren't wireless anymore. I've also been informed by the automated support page that my headphones are outside of the warranty time... Now, when I purchased these headphones, I passed on the extended warranty... I thought a 2 year warranty would be plenty, but it doesn't feel like a 2 year warranty when the product breaks 6 months in, then the replacement breaks around the same time in the same way, and adds a new defect."